Need help with your order or just have questions? We are here for you!

Get Help When You Need It… FAST!

Although some of our customers would prefer to speak to us directly, we know from experience that the fastest and most efficient way to get you the help you need is to contact us through our central Support Suite.

When you open a ticket on the Support Suite:

We can make sure that you are directed to the right person that can best answer your questions the FIRST time.

Your ticket will provide us with documentation of the conversation for future reference.

Your issue or question can be handled by the same person from the first contact to resolution.

We can schedule a phone call if needed that will accommodate your busy schedule without having to play phone tag in order to do so.

1. Support Suite (FASTEST!)

The easiest and fastest way to reach us is to just click on the “Support Suite” image below for quick answers to all your important questions! We will usually get back to you the same day during business hours.

 

2. Phone Us

Secondly, if you are not in a hurry or need to speak with us personally, you may also contact us via our customer support message center.

Our Message Center Number is: (970) 456-4407 and we will return your call usually within 7 business days. You may also schedule a convenient call-back time by opening a ticket in the support suite.

“Why can’t I speak to a live person?”

You can. We schedule calls with our clients because we don’t outsource our customer service to call centers who are staffed by people who are not familiar with our products & technologies.

When you leave a message, you will always be contacted by someone who actually knows the products & policies of our company. It takes a little more time but if you need to speak to us on the phone you will get the solution that you need.

Again if you are in a hurry, open a support ticket in option 1 above.

3. Mailing Address

And finally, just drop us a letter at the Whole Brain Learning Institute (Do not return products to this address)

453 E Wonderview
PMB 193
Estes Park, CO 80517

United States of America

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